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IT Support Engineer

Job ID:  3092
Company: Alpiq Services CZ

Praha, CZ

Contract Type:  Permanent
Job Type:  Full-time position
Job Level:  New professionals
LinkedIn:  #LI-SFCZ

Alpiq Services CZ in Prague operates an important shared services center to provide high quality services to Alpiq's internal customers.


  •  Employment contract for an indefinite period
  •  Annual leave of 25 days paid days
  •  Anual bonus based on individual performance and company results
  •  10 days of “sickdays” (full paid sick leave)
  •  24.000 CZK annually contribution for pension insurance
  •  6.000 CZK annually contribution to cafeteria for relaxing activities
  •  Financial loyalty reward provided every 5th year with the company
  •  Referral bonus 15.000 CZK as reward for recommending new colleague
  •  Free language courses at work (English, German, French, Czech)
  •  Meal vouchers in a value of 110 CZK
  •  Free refreshment at work (soft drinks, fruits)
  •  Voluntary social and sports activities
  •  Informal dress code
  •  International environment with more than 20 nationalities
  •  Pleasant and quite working atmosphere & environment in the very downtown of Prague 1 (Metro Můstek and Národní třída – walking distance 5 minutes)

Your tasks will include:

  • Support Energy Trading Platforms when issues are reported by Traders.
  • Patching and maintenance of on-premise and AWS environments.
  • Project work to on-board new Business Applications to on-premise and AWS.
  • Coordinating the implementation (incl. release management) of business requirements
  • On-call service (24/7).
  • Occasional business trips to Switzerland.

We are looking for a professional with:

  • Degree as (business) computer scientist
  • Hands on experience with 2nd or 3rd level support of Business Critical Applications.
  • Experience in the trading environment, especially Murex, is an advantage
  • Experience in Linux, XML/XSLT and writing SQL queries.
  • Experience with infrastructure (hardware, network and storage) in on-premise. Experience with AWS is an advantage
  • Willingness to provide on-call service (24/7)
  • Personality: analytical, solution and team-oriented, forward-looking and organized
  • Languages: Good English Skills
Daniel Strádal
Tel.:  +420 221 720 101



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