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Sales Support Assistant, Alpiq E-Mobility

Datum:  Feb 06, 2019
Job ID:  592

Zürich_Brand, CH

Kategorie:  Unbefristet

Who is Alpiq E-mobility? Are you interested to join us?

Alpiq E-Mobility was founded in Switzerland in 2012 and is considered to be a leader in the e-mobility market that is continuously developing and experiencing significant growth.  In 2017 we launched in Italy and are now expanding to Germany, Austria, and beyond.  Our integrated solution offerings include the supply, installation and management of electric vehicle charging infrastructure for homes, offices and public spaces together with white-label, cloud-based software solutions to manage the infrastructure and to support a range of other service providers in the e-mobility sector.  We also offer energy and energy management solutions as a part of the integrated offerings.  As of today, we are expanding rapidly across our offices in Switzerland, Italy, Germany and Austria and seeking to attract new members with a range of skills and backgrounds to our team.


With us, you can help to shape the energy and automotive sectors of the future.  Day after day, you’ll take on exciting and challenging assignments that contribute to changes and growth in the e-mobility sector and the ways that people use their electric vehicles.  We place a high priority on individual development and responsibility though we encourage teamwork and collaboration to achieve our goals.  As you would expect, we offer excellent working conditions.


Sales Support Assistant, Alpiq E-Mobility

Location: Zurich


In this role you will have the opportunity to work with a wide range of customer related issues.  This includes inbound sales and product enquiries, order processing and fulfilment, invoicing and payments, customer issues and other support and administrative matters.  You will work closely with the sales, project and finance teams and interact day to day with customers, suppliers and sub-contractors.


Your main responsibilities and objectives will be:

  • To provide telephone support and counseling to customers and partners
  • To provide information and guidance to customers regarding e-mobility products and services
  • To complete sales and to process sales orders via Alpiq’s sales, ordering and delivery systems
  • To ensure compliance with the defined policies and processes for customer support and administrative matters and to provide inputs to the improvement of the processes
  • To schedule and co-ordinate deliveries and installations with suppliers and sub-contractors
  • To support the sales and project teams as needed from an administrative perspective
  • To process invoices and to work to resolve any payment related issues


Your profile/background:

  • A minimum of 2-3 years of work experience in a customer facing role such as sales, customer support or an administrative function
  • Work experience from a relevant industry such as energy, technology, automotive or the e-mobility sector is preferred
  • An organized, team player with excellent communication and inter-personal skills and the ability to multi-task
  • Experience of working with business support systems and processes is an advantage
  • Fluent in German and French and competent in English; Italian will be an advantage



Ihre Chance
Wir bieten Ihnen zeitgemässe Anstellungsbedingungen und ein interessantes sowie vielseitiges Aufgabengebiet in einem spannenden, dynamischen Umfeld. Haben wir Ihr Interesse geweckt?  Dann bewerben Sie sich über unser Bewerberportal. Bewerbungen von Personaldienstleistern können ohne telefonische Anfrage nicht berücksichtigt werden.

Über Alpiq
Die Alpiq Holding AG ist ein Schweizer Energiekonzern mit europäischer Ausrichtung. Zu ihren Aktivitäten gehören Stromerzeugung, Energiedienstleistungen, Energiehandel und Energiemanagement sowie Energieservice und Energietechnik. Die Alpiq Blue Energy AG ist eine Tochtergesellschaft der Alpiq Holding AG und entwickelt Digitallösungen und neue Servicemodelle in der Energiebranche.



Alpiq Recruiting Team
Tel.:  +41 62 286 72 50

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